PCB Piezotronics, a world leader in vibration, acoustic, pressure, force and torque sensors, has announced that its most popular products are now available “on your desk in five days” as part of the company’s Total Customer Satisfaction guarantee. In addition, the company now offers all products with a two-year warranty.
Commenting on the new five-day service, Graham Turgoose, Managing Director, PCB Piezotronics Ltd, said: “The company prides itself on being able to deliver products quickly in the UK and we believe this to be our customers’ number one priority so we are concentrating on ensuring that the widest possible range of products can be delivered from stock and on the customer’s desk within five days.”
He continued, “There are currently around 100 of our most popular models maintained at high stock levels in our ready to ship range and covered in the five-day delivery programme. A further 150 stock items are normally available on the same basis, many held in our European distribution centre. The quoted delivery of five days is worst case and an order placed on a Friday will typically be on the customer’s desk by Monday with week day orders normally taking three to four days.”
He concluded, “Total Customer Satisfaction sets us apart from other suppliers and we believe our new delivery programme will enhance our position in the industry still further. The blanket two-year warranty on all our products is further proof of our intention to continually exceed our customers’ expectations.”
The range of products available “on your desk in five days” includes a dozen general-purpose accelerometers, 14 miniature single-axis and triaxial accelerometers, a pair of structural test accelerometers, six MEMS DC response accelerometers, special purpose instruments, ICP® industrial accelerometers and termination boxes, acoustic microphones and pre-amplifiers, acoustic array style microphones, ICP® force sensors, signal conditioners and various cables. A further 12 models including pressure sensors have been added to our range for 2013.
